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Free standard shipping on orders over £50
Estimated to be delivered in 3 days
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Eucerin DermoCapillaire Calming Urea Scalp Treatment is a leave-in, non-sticky treatment specifically formulated to provide intensive moisturization and relief for a dry, itchy, and sensitive scalp. It is part of the Eucerin DermoCapillaire line, which focuses on restoring a healthy balance to the scalp to address a variety of hair and scalp concerns. This treatment is particularly beneficial for individuals suffering from conditions such as Atopic Dermatitis or Psoriasis on the scalp.
The effectiveness of this scalp treatment is attributed to its carefully selected active ingredients:
Urea (5%): A natural moisturizing factor (NMF) that is crucial for maintaining the skin's hydration. At a 5% concentration, urea provides intensive moisture to the scalp, effectively combating dryness, tightness, and flaking.
Lactate: Another NMF that works synergistically with urea to bind moisture into the scalp, helping to restore its natural moisture balance.
Licochalcone A: A powerful anti-inflammatory and antioxidant derived from the licorice root. It soothes and calms scalp irritations and helps to reduce microinflammation, which is often a key factor in scalp problems.
Laureth-9 (Polidocanol): An ingredient known for its soothing properties that helps to calm and relieve scalp itchiness from the first use.
Glycerin: A humectant that draws moisture into the scalp, contributing to its hydrating effects.
The formula is designed to be free from common irritants such as colorants, parabens, silicones, alkali, alcohol, and fragrances, making it highly tolerable even for hypersensitive scalps.
Volume: 100 ml.
Texture: A light, non-sticky, leave-in liquid.
Finish: Absorbs quickly and does not weigh down the hair or leave a greasy residue.
Skin Type: Suitable for dry, itchy, sensitive, and atopic scalps. It is also suitable for children over the age of 3.
Formulation: Fragrance-free, alcohol-free, and clinically and dermatologically proven.
This is a leave-in scalp treatment that can be used on a daily basis.
Application Steps:
Wash your hair as usual and towel dry, leaving it damp.
Use the nozzle applicator to apply the treatment directly to your scalp, parting the hair to ensure even coverage.
Use your fingertips to gently massage the product into the entire scalp, paying extra attention to particularly dry or itchy areas.
Do not rinse the treatment out.
Style your hair as usual.
The treatment can be applied once or twice daily depending on the severity of the symptoms. For best results, it is recommended to use it in conjunction with the Eucerin DermoCapillaire Calming Urea Shampoo.
Sense42 accepts returns of unopened items within 14 days for a full refund. If the return is due to our error (incorrect or defective item), we cover return shipping costs. Refunds are processed within four weeks.
Sense42 ships to the UK, Ireland, Netherlands, Belgium, Austria, Italy, Spain, Denmark, and Sweden. Shipping costs are as follows:
Free standard (48-hour tracked) Royal Mail delivery for orders over £50.
For orders under £50, a £2.99 shipping fee applies for standard delivery.
Expedited (24-hour tracked) Royal Mail delivery is available for £5.99.
Shipping rates for many items are weight-based, with weights rounded up to the next full pound.
You can return any item to Sense42 for a refund within 14 days of receiving your original order.
We can guarantee that we only supply original products which are sourced from our European suppliers.
Once your order is on its way, you'll receive a tracking number via email.
If you received the wrong item, please contact Sense42's Customer Service team at help@sense42.co.uk and they will help resolve the issue.
Sense42 doesn't offer exchanges on orders. If you want a different item, you will need to return the unwanted item for a refund and place a new order.
You can contact Sense42's Customer Service team through the 'Contact Us' page on their website or by emailing help@sense42.co.uk.
Sense42 accepts Visa, Visa Debit, MasterCard, Maestro, and PayPal.
Yes, Sense42 ships to the UK, Ireland, Netherlands, Belgium, Austria, Italy, Spain, Denmark, and Sweden. Shipping costs will apply, and will be added at checkout.
Sign in to your account and click 'edit' under 'Account Details'. You'll be able to enter a new address and save it for future orders.
If you receive a damaged or faulty item, please contact Sense42's Customer Service team at help@sense42.co.uk.
You can cancel your order within 12 hours of placing your order it by contacting Sense42's Customer Service team at help@sense42.co.uk.
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