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Free standard shipping on orders over £50
Estimated to be delivered in 3 days
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Eucerin Dermopure Hydra Repair Soothing Cream is a specialized daily moisturizer designed for oily, blemish-prone, and sensitive skin, particularly for individuals undergoing drying acne treatments. It's a dermatologist-recommended, clinically-proven solution that works to repair the skin barrier and provide long-lasting hydration, all while soothing irritation.
Key benefits include:
Intense Hydration: The cream is formulated to provide up to 48 hours of deep, long-lasting hydration, helping to counteract the severe dryness and tightness often caused by harsh acne medications (like oral treatments, retinoids, or benzoyl peroxide). This leaves the skin feeling soft, smooth, and nourished.
Soothes Irritation: It contains SymSitive™, a soothing neurosensory ingredient that instantly reduces unpleasant sensations like stinging, burning, and itching. This provides immediate relief and helps to calm irritated skin, promoting a more comfortable experience during acne treatment.
Repairs the Skin Barrier: The formula is enriched with Ceramides, which are synthetic but biologically identical to the lipids found in the skin's natural barrier. These ceramides work to repair and strengthen the skin's protective barrier, preventing moisture loss and shielding the skin from external irritants.
Reduces Redness: Clinical studies have shown the cream is effective at visibly reducing redness and sensations of tightness.
Non-Comedogenic and Lightweight: Despite its powerful hydrating properties, the cream has a lightweight, non-greasy texture that absorbs quickly. It is non-comedogenic, meaning it won't clog pores, which is crucial for acne-prone skin.
SymSitive™: A patented neurosensory ingredient that provides immediate and prolonged relief from discomfort and irritation.
Ceramide NP: Helps to restore and strengthen the skin's natural barrier.
Glycerin: A humectant that draws moisture into the skin, providing hydration.
Panthenol (Provitamin B5): Known for its soothing and repairing properties.
Squalane: A lightweight emollient that provides moisture and helps to soften the skin.
Licorice Root Extract (Glycyrrhiza Inflata Root Extract): Contains Licochalcone A, which is a powerful anti-inflammatory and antioxidant that helps to soothe irritation and reduce redness.
Volume: 50ml (some retailers may sell it in a 40ml size).
Texture: A light, fast-absorbing cream or fluid.
Finish: Non-greasy and non-sticky.
Skin Type: Oily, acne-prone, and sensitive skin, especially when undergoing drying dermatological treatments.
Formulation: Fragrance-free, non-comedogenic, and clinically and dermatologically proven.
This cream is designed for daily use as a facial moisturizer.
Application Steps:
Cleanse the face with a gentle cleanser, such as the Eucerin Dermopure Cleansing Gel.
Apply the cream to clean, dry skin on the face, neck, and décolleté.
Gently massage it into the skin until fully absorbed.
It can be used in the morning and/or evening, or as often as needed.
When using in the morning, it's strongly recommended to follow up with a broad-spectrum sunscreen with an SPF of 30 or higher, as acne treatments can increase sun sensitivity.
Sense42 accepts returns of unopened items within 14 days for a full refund. If the return is due to our error (incorrect or defective item), we cover return shipping costs. Refunds are processed within four weeks.
Sense42 ships to the UK, Ireland, Netherlands, Belgium, Austria, Italy, Spain, Denmark, and Sweden. Shipping costs are as follows:
Free standard (48-hour tracked) Royal Mail delivery for orders over £50.
For orders under £50, a £2.99 shipping fee applies for standard delivery.
Expedited (24-hour tracked) Royal Mail delivery is available for £5.99.
Shipping rates for many items are weight-based, with weights rounded up to the next full pound.
You can return any item to Sense42 for a refund within 14 days of receiving your original order.
We can guarantee that we only supply original products which are sourced from our European suppliers.
Once your order is on its way, you'll receive a tracking number via email.
If you received the wrong item, please contact Sense42's Customer Service team at help@sense42.co.uk and they will help resolve the issue.
Sense42 doesn't offer exchanges on orders. If you want a different item, you will need to return the unwanted item for a refund and place a new order.
You can contact Sense42's Customer Service team through the 'Contact Us' page on their website or by emailing help@sense42.co.uk.
Sense42 accepts Visa, Visa Debit, MasterCard, Maestro, and PayPal.
Yes, Sense42 ships to the UK, Ireland, Netherlands, Belgium, Austria, Italy, Spain, Denmark, and Sweden. Shipping costs will apply, and will be added at checkout.
Sign in to your account and click 'edit' under 'Account Details'. You'll be able to enter a new address and save it for future orders.
If you receive a damaged or faulty item, please contact Sense42's Customer Service team at help@sense42.co.uk.
You can cancel your order within 12 hours of placing your order it by contacting Sense42's Customer Service team at help@sense42.co.uk.
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