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All your Beauty and Wellness, 100% Genuine and Authentic
Free standard shipping on orders over £50
Estimated to be delivered in 3 days
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Klorane Oat Ultra-Gentle Shampoo is a daily-use shampoo formulated to be exceptionally gentle and suitable for the entire family (ages 3 and up) and all hair types. Its primary purpose is to cleanse the hair and scalp without stripping them of their natural oils, making it ideal for frequent washing, including for sensitive scalps.
Key benefits of this shampoo include:
Ultra-Gentle Cleansing: The formula is based on a mild, biodegradable cleansing base that respects the natural balance of the hair and scalp.
Soothing and Protecting: The star ingredient, Oat milk, is known for its high content of lipids and vitamins. It works to moisturize, protect, and soften the hair while also soothing the scalp.
Detangling: The shampoo contains a conditioning agent that helps to detangle hair effortlessly, leaving it soft, supple, and easy to manage.
High Tolerance: It is formulated with a minimalist approach, free from parabens, silicone, and sulfates, which reduces the risk of irritation. It is also hypoallergenic.
Suitable for All Hair Types: Due to its gentle nature, it can be used on straight, wavy, curly, or coily hair, and is safe for color-treated hair as well.
The formula is simple and focused on its core ingredients:
Avena Sativa (Oat) Kernel Extract: This is the key active ingredient. Derived from organically grown oats, it has soothing, protective, and hydrating properties.
Gentle Cleansing Agents: The shampoo uses a mild, biodegradable cleansing base to gently clean the hair without being harsh.
Conditioning Agent: This ingredient helps to provide softness and improve combability.
The full ingredient list typically includes: WATER (AQUA), SODIUM LAURETH SULFATE, PROPYLENE GLYCOL, COCAMIDE MIPA, SODIUM CHLORIDE, AVENA SATIVA (OAT) KERNEL EXTRACT (AVENA SATIVA), DISODIUM COCOAMPHODIACETATE, FRAGRANCE (PARFUM), CITRIC ACID, STYRENE/ACRYLATES COPOLYMER, GUAR HYDROXYPROPYLTRIMONIUM CHLORIDE, BENZOIC ACID, DISODIUM EDTA, METHYLISOTHIAZOLINONE. Note: Formulas may vary slightly depending on region and updates.
Volume: Available in various sizes, including 200ml and 400ml bottles.
Texture: A translucent, fluid texture that lathers well.
Fragrance: A light, delicate fragrance.
Hair Type: All hair types, especially delicate, sensitive scalps and frequent washing.
Formulation: Biodegradable formula, sulfate-free, paraben-free, silicone-free, and dermatologically tested.
The shampoo is designed for frequent, even daily, use.
Application Steps:
Apply a small amount of the shampoo to wet hair.
Lather well by massaging the scalp and hair.
Rinse thoroughly.
For best results, a second application can be done.
It can be used in rotation with a treatment shampoo, or as the main shampoo for the entire family.
Sense42 accepts returns of unopened items within 14 days for a full refund. If the return is due to our error (incorrect or defective item), we cover return shipping costs. Refunds are processed within four weeks.
Sense42 ships to the UK, Ireland, Netherlands, Belgium, Austria, Italy, Spain, Denmark, and Sweden. Shipping costs are as follows:
Free standard (48-hour tracked) Royal Mail delivery for orders over £50.
For orders under £50, a £2.99 shipping fee applies for standard delivery.
Expedited (24-hour tracked) Royal Mail delivery is available for £5.99.
Shipping rates for many items are weight-based, with weights rounded up to the next full pound.
You can return any item to Sense42 for a refund within 14 days of receiving your original order.
We can guarantee that we only supply original products which are sourced from our European suppliers.
Once your order is on its way, you'll receive a tracking number via email.
If you received the wrong item, please contact Sense42's Customer Service team at help@sense42.co.uk and they will help resolve the issue.
Sense42 doesn't offer exchanges on orders. If you want a different item, you will need to return the unwanted item for a refund and place a new order.
You can contact Sense42's Customer Service team through the 'Contact Us' page on their website or by emailing help@sense42.co.uk.
Sense42 accepts Visa, Visa Debit, MasterCard, Maestro, and PayPal.
Yes, Sense42 ships to the UK, Ireland, Netherlands, Belgium, Austria, Italy, Spain, Denmark, and Sweden. Shipping costs will apply, and will be added at checkout.
Sign in to your account and click 'edit' under 'Account Details'. You'll be able to enter a new address and save it for future orders.
If you receive a damaged or faulty item, please contact Sense42's Customer Service team at help@sense42.co.uk.
You can cancel your order within 12 hours of placing your order it by contacting Sense42's Customer Service team at help@sense42.co.uk.
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